CASE STUDY

Al Tayer Group Automotive Dealership Process Digitisation

A unified OnBase-powered Enterprise Content and Process Automation Platform with AI-driven document processing, integrated with Autoline Drive and finance systems, digitizing 15+ dealership processes end to end.
Industry: Automotive and MobilityRegion: 🇦🇪 UAE
Al Tayer Group
Al Tayer Group Automotive Dealership Process Digitisation
Al Tayer Group — project overview

PROJECT SNAPSHOT

Client
Al Tayer Group
Industry
Automotive and Mobility
Region
🇦🇪 UAE
Engagement
How Al Tayer Group Transformed Automotive Dealership Operations Through Digital Transformation
Technology
Scope
Automotive dealership operations document management and cross-system approval workflows using Hyland OnBase with content intelligence
Business Challenge

Business challenge

Manual, paper-based workflows and email approvals across departments created delays, duplication, and poor visibility, impacting vehicle delivery timelines, compliance, and customer experience.
Key Challenges

Fragmented process

Manual, paper-based workflows and email approvals across departm

Operational friction

ents created delays, duplication, and poor visibility, impacting

Governance and visibility

vehicle delivery timelines, compliance, and customer experience.
What Neologix Delivered

Delivered solution

A unified OnBase-powered Enterprise Content and Process Automation Platform with AI-driven document processing, integrated with Autoline Drive and finance systems, digitizing 15+ dealership processes end to end.

Dealership operating teams

Dealership teams use common workflows for vehicle and customer operations.

Automotive customer records

Customer and vehicle records are handled through digital document processes.

Hyland OnBase document flows

OnBase workflows coordinate document capture and routing.

Autoline Drive integration

Autoline Drive integration connects operational dealership information.

Finance approvals and review

Finance-related submissions and approvals follow tracked digital steps.

Process visibility and audit

Workflow status and audit information support process oversight.
Solution Architecture

Solution architecture

The implementation links dealership operation teams to Hyland content management, with autoline and finance systems and approval and audit control. The visual represents the high-level delivered workflow and boundaries described in project records.
Al Tayer Group Automotive Dealership Process Digitisation architecture
Al Tayer Group Automotive Dealership Process Digitisation — architecture overview
Implementation Approach

Implementation approach

Five stages of the delivery programme and business workflow.
01

Process mapping

Dealership workflows include vehicle release, invoicing and vendor administration.
02

Document capture

Hyland OnBase consolidates customer and operational documents.
03

Workflow automation

Digital tasks and approvals replace manual dealership document routing.
04

Business integration

Autoline Drive and finance integrations connect operational records and approvals.
05

Oversight and audit

Process status, review steps and evidence trails improve operational visibility.
Business Outcomes

Business outcomes

Outcomes recorded in the project source.
40–60%
Improved process visibility
30–50%
Reduction in manual effort
Improved
Approval turnaround (qualitative source outcome)

Technology Stack

READY TO DISCUSS YOUR PROJECT?

Turn Your Business Requirements Into a Working Enterprise Solution

Talk to our team about your current challenges, existing systems, and the outcomes you want. We’ll help you identify the right approach and next steps.