CASE STUDY

Sharjah Department of Human Resources Workforce Survey and Feedback Platform

We implemented a SurveyMonkey Enterprise workforce survey and feedback platform for the Sharjah Department of Human Resources, supporting governed survey delivery, HR feedback collection, reporting and user enablement across government entities.

Industry: Government and Public SectorRegion: 🇦🇪 UAE

Sharjah Department of Human Resources

Illustrative composition of original survey dashboard imagery; review client and screenshot permission before publication.

PROJECT SNAPSHOT

Client

Sharjah Department of Human Resources

Industry

Government and Public Sector

Region

🇦🇪 UAE

Engagement

SurveyMonkey Enterprise implementation, survey governance and adoption consulting

Technology

SurveyMonkey Enterprise

Scope

Workforce surveys, template standardisation, survey governance, role-based access, reporting dashboards and training

Business Challenge

Turning workforce feedback into timely insight

Sharjah Government HR teams needed a consistent way to collect employee feedback, compare results across departments and support policy decisions without manual data consolidation.

Key Challenges

Fragmented employee feedback

Survey responses and workforce feedback were collected through emails, spreadsheets and manual processes across different departments.

Limited comparability and reporting

Inconsistent survey structures and limited analytics made it difficult to compare workplace trends and policy feedback across entities.

Manual governance and follow-up

Survey administration, data consolidation and feedback cycles required coordination without one governed operating model.

What Neologix Delivered

A governed enterprise survey and feedback platform

The Saudi source describes a SurveyMonkey Enterprise implementation with standard survey frameworks, controlled distribution, analytics and enablement for HR teams.

SurveyMonkey Enterprise platform

A central environment supports structured workforce survey creation, distribution and results management.

Reusable survey frameworks

Standard survey formats cover employee engagement, training feedback, organisational climate and HR policy assessments.

Governed survey access

Survey standards, departmental permissions and management controls support consistent and secure administration.

Multi-entity survey distribution

HR teams can coordinate survey rollouts across government departments with department-level segmentation.

Workforce reporting dashboards

Dashboards provide views of participation, engagement trends, workforce sentiment and policy feedback.

HR training and adoption support

Consulting and user training covered survey design, dashboard usage, data interpretation and feedback-led decision-making.

Solution Architecture

SurveyMonkey Enterprise with governed workforce reporting

A functional architecture shows HR administrators preparing surveys in SurveyMonkey Enterprise, distribution to government employees, centralised response capture, governed access and reporting for leadership. The source lists Microsoft 365 integration but does not document its interface or technical role.

Original source SurveyMonkey survey screenshot — Original SurveyMonkey dashboard screenshot from Sharjah DHR Saudi case-study media; permission and sensitive-data review pending.

Functional model reconstructed from the Saudi source; not an as-built systems diagram.

Implementation Approach

How HR teams manage the feedback cycle

Five source-supported operating activities, not asserted as chronological project delivery milestones.

Design consistent surveys

HR teams configure standardised surveys for employee engagement, organisational climate, training and HR policy review.

Apply access and governance

Department-based roles and survey standards guide controlled creation, distribution and feedback handling.

Distribute across entities

Surveys are delivered to workforce groups across government departments using the enterprise platform.

Review workforce insights

HR teams review survey results and dashboards for participation, trends and policy feedback.

Support informed action

Leaders use structured feedback to inform workforce governance and subsequent HR initiatives.

Business Outcomes

More timely workforce feedback and governance

The Saudi source describes faster survey deployment, quicker policy feedback and reduced administrative workload; its percentages are estimates awaiting verification.

70%

Faster survey deployment — estimate pending confirmation

50%

Faster HR policy feedback cycles — estimate pending confirmation

40–50%

Less survey administration — estimate pending confirmation

Technology Stack

SurveyMonkey Enterprise

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