CASE STUDY

Indorama Group Enterprise Power Platform Automation

Indorama Group introduced a Microsoft Power Platform process automation framework built on SharePoint Online. It supports CAPEX, procurement, employee services and internal approvals with structured forms, approval routing and operational visibility across departments.
Industry: Manufacturing and EngineeringRegion: 🇳🇬 Nigeria
Indorama Group
Indorama Group featured
Indorama Group — enterprise solution

PROJECT SNAPSHOT

Client
Indorama Group
Industry
Manufacturing and Engineering
Region
🇳🇬 Nigeria
Engagement
Enterprise workflow digitisation using Power Apps and Power Automate
Technology
Microsoft 365, Microsoft Power Apps, Microsoft Power Automate, Microsoft SharePoint
Scope
CAPEX, procurement, HR, vendor and approval workflows
Business Challenge

Disconnected workflows and operational visibility

Email-led requests, fragmented documents and limited process visibility slowed approvals and made governance harder across business units.
Key Challenges

Disconnected approvals

CAPEX, procurement and employee workflows were managed through email and manual coordination.

Limited lifecycle visibility

Business users had difficulty seeing request progress, ownership and history.

Inconsistent controls

Different departments needed a common way to apply access, approvals and audit records.
What Neologix Delivered

A governed and connected digital workplace

A SharePoint-backed workflow platform combines Power Apps forms, Power Automate routing and reusable governance patterns.

Reusable Power Apps forms

Structured interfaces digitise enterprise requests across departments.

Power Automate approval workflows

Rules, escalation and notifications guide requests through review stages.

SharePoint records and documents

Centralised data and files provide continuity between users and approval steps.

CAPEX request handling

The flagship business workflow covers request initiation, review and decision history.

Procurement and employee workflows

The process framework extends to purchasing, HR and vendor-facing administration.

Controlled enterprise visibility

Role-based access, tracked status and process history support compliance reporting.
Solution Architecture

Enterprise Process Automation Architecture

Power Apps business forms use SharePoint Online as the governed document/data layer and Power Automate for approvals and status notifications. The framework supports multiple business workflows.
Indorama Group architecture
Solution architecture — Indorama Group
Implementation Approach

How the solution works

Five steps illustrate the supported operational workflow.
01

Submit a request

Employees open an appropriate Power Apps form for CAPEX, procurement or internal services.
02

Capture business records

Request details and supporting documents are stored in governed SharePoint locations.
03

Route approvals

Power Automate sends requests through relevant role-based approval stages.
04

Track decisions and alerts

The system records action history, sends updates and shows current process status.
05

Review and scale workflows

Operational teams measure delays, review exceptions and extend the shared framework.
Business Outcomes

Business outcomes

Source-reported outcomes from the project case material.
65%
Reduction in workflow turnaround time
60%
Improvement in operational efficiency
50%
Improvement in compliance and audit readiness
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