4 Reasons Why SharePoint Implementation Fails


40 % of organisations say their SharePoint implementation was not a success

Microsoft SharePoint is currently one of the best collaborative platforms for mid-sized to large organisations, providing centralised access to enterprise information & applications. Being said that, the 40% rate of SharePoint implementation fails can be a challenge for companies looking to derive full benefits from the capabilities and features of SharePoint. This is primarily due to the reluctance of organisations to accommodate new changes and a lack of proper planning.

Why SharePoint Implementation Fails?

Below are top reasons why SharePoint implementation fails in most of the organisations and how to avoid it.

Lack of vision and support from management

SharePoint Implementation Fails

Lack of vision & support from the management is often cited as the major reason for sharepoint deployment failures. Most people believe that SharePoint is an out-of-the-box product that is easy to implement and a ready-to-go solution, which is not true. Many organizations are not able to define what SharePoint is and hence they struggle in using it successfully. Not knowing how SharePoint fits into your organization and If there is no proper plan and understanding of SharePoint then the implementation is going to be a failure.

It is important to understand SharePoint is a quite ambitious and complex platform that can be used to provide document & file management, extranet or intranet portals, collaboration, social networks, websites, enterprise search, etc. This is based on the unique needs of each organization. It is wise to hire SharePoint experts to help formulate a strategy for effective deployment, use and maintenance of this incredible collaborative platform.

Adaptability or Change Management

Adaptability Or Change Management

The change to a new platform may be unsettling to users who are accustomed to a set method of doing things and this may cause some friction in acceptance of SharePoint. SharePoint is highly beneficial in streamlining processes and will eventually increase productivity in the long run. However, it requires a planned and slow phase change in the way people perform their daily work and process information. Users must be included from the time of implementation of SharePoint, even as early in the planning stage and kept informed about what’s going on throughout the process. There should be a clear understating of why these changes are happening and how it will benefit them at the end of implementation.

Lack of Proper Governance

Lack Of Proper Governance​

SharePoint is a platform that is shared between various departments. This requires a planned agreement at organization level on how this SharePoint infrastructure should be best utilized and operated. Lack of proper policies, processes and responsibilities can lead SharePoint platform to failure. A properly defined governance will ensure that there aren’t undesired growth in data, clear guidance on how and why whom the SharePoint solution should be used, standards to maintain the content quality etc.

Inadequate User Training

Inadequate User Training​

It’s sure you may need IT specialists to design, build and maintain SharePoint for your organization.Once done, training the users is a very important aspect wherein each end user must be educated how to use the new SharePoint system for smooth running of the whole process. Building an effective and progressive training program is essential for the successful roll-out of SharePoint in an organization. Many of the issues are caused due to misunderstanding and inability to accept the information sharing policies that can be set in SharePoint.

It’s always advisable to bring in a top SharePoint consultant when your organization is planning a switch over to SharePoint infrastructure and an initial training done to make decision makers understand what goals they would like to achieve with SharePoint.

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