SharePoint health assessment for Educational University

Client Profile

SharePoint Health Check: Abu Dhabi based world-class institution with research areas of interest that include Energy and the Environment, Transport and Logistics, Aerospace, Information and Communication Technology, Healthcare, and Security.

Business Challenges

The customer had performance issues on their SharePoint 2013 portal which contained 25 departments, 25 web parts, with approximately 6 servers and serving over 1000 users. The requirement was for a comprehensive and detailed sharepoint health check and audit plus support. The technical support extends to:

  • SharePoint portal maintenance and support
  • Immediate support on technical issues
  • Future versions/ patch upgrades whenver necessary to the operating system
  • Proactive analysis needed to be conducted monthly and provide reports
  • Fixes to be made as per the Proactive report

Solution and Services

  • Analysis of the custom application exceptions
  • Load-time analysis and end-user experience assessment
  • Custom application code review
  • Compliance check against Microsoft recommended rules
  • Content assessment and analysis

Business Benefits

  • SharePoint health check process was done on off-days. Hence daily activites of the university were not affected
  • Notification to client on any patch update needed so as to avoid security threat
  • Custom tailored recommendations provided for improving overall SharePoint farm health
  • Regular health analyzer results and resolved identified issues on priority basis

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